Datatrace survey systems, which help improve relationships with existing customers and attract new buyers, are used by companies who care about their image and want high-quality, real time feedback about their customers experience to help improve customer retention.
Our customer survey system is used by a whole range of industries including Retail, Finance and Education who want to know what customers experiences were so they can improve their services. We specialise in the Hospitality, Leisure and Travel industries helping you to improve your services and have your customers come back to you again and again through the Datatrace survey systems.
We have a great team which were handpicked to allow us to give you the best service possible and to understand your needs.
We have tailored solutions for the following sectors:
Our expert understanding and experience of these sectors, helps us to devise a tailored solution for your needs.
The benefits of using our system:
- High volume customer feedback
- Opt in customer contacts/database build
- Immediate dynamic reporting
- Cost effective means of collecting data (we would argue the most cost effective means!)
- Revenue generator
- Improved loyalty & advocacy
- Benchmark performance between centres
- Improved employee performance
- Flexibility in changing message
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