Datatrace provides companies with intuitive and affordable feedback technology using dedicated apps for mobile phones and electronic tablets to capture customer and employee feedback, giving customers and employees that chance to have their say to help you improve your business.
Offering highly intuitive, scalable technology, Datatrace uses platforms for customer input such as touch screen kiosks, iPads, mobile phones and other emerging technologies. Service and entertainment establishments already using Datatrace overwhelmingly agree that a better understanding of customer trends and preferences helps define the evolving definition of the guest experience.
Whatever technology offerings you choose, your customers are invited to rate their experience and enter additional comments. These results are processed and filtered by Datatrace to generate statistical data about their visit. The reports allow manager to identify, at a glance, any feedback received which require following up.
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