Datatrace specialises in helping clients gather real-time customer and employee feedback at the point of experience, using dedicated apps for mobile phones and electronic tablets. Our creative solutions are affordable, customisable and tailor-made to fit clients’ unique needs and budgets.
Our multidisciplinary, multitalented management team is made up of industry experts in customer service, hospitality, tourism, travel and technology. We are completely; hands-on, service-oriented and customer-centric. Our service solutions help translate feedback received into actionable steps that increase your business’ efficiency, profits and success.
Why use Datatrace?
- We try to understand your needs first, before anything else.
- Our solutions are creatively unique to each client and each need.
- We don’t just engage the customers, we make the process fun for them by rewarding them for their time and participation.
- Our apps enable easy real-time sharing on social media
- Our services are not limited to customer satisfaction surveys, we also motivate customers to sign up for loyalty programmes or share their positive experience on social media-the-spot!
Our value offerings are affordable for every client as we offer small-cost solutions with basic offerings up to full kiosk installations with animated apps, all of which are fully customized to clients needs.
Our numerous awards since inception in 2009 include – Best New Business and Enterprise of The Year 2010 – by the Limerick City Enterprise Board, only serve to affirm one truth – we are exceptional at what we do!
At Datatrace, no customer is too small! We go all out for your business as our success lies in your growth!
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